Privacy Policy

The Lotus Place

Last Updated: December 1, 2025

This Privacy Policy explains how The Lotus Place collects, uses, stores, and protects your personal information when you use our website, enroll in our courses (including Vision Voyage), or subscribe to our email communications.

1. Information We Collect

We collect the following types of information:

Personal Information You Provide:

When you register for a course, subscribe to our newsletter, or contact us, you may provide:

Name

Email address

Payment information (processed securely through our payment processor)

Automatically Collected Information:

When you visit our website or access course materials, we may automatically collect:

IP address

Browser type and version

Device information

Pages visited and time spent on our site

Course progress and completion data

2. How We Use Your Information

We use your information for the following purposes:

To provide access to courses and educational materials you have purchased

To process payments securely

To send you course-related communications and updates

To send you our monthly newsletter with mindfulness-based information and resources

To inform you about upcoming offerings, courses, workshops, and retreats

To respond to your questions and provide customer support

To improve our courses, website, and services

To comply with legal obligations

3. Email Communications

When you enroll in Vision Voyage or other courses, you will automatically be subscribed to The Lotus Place email list. You will receive:

A monthly newsletter called Inbox Insights with mindfulness-based information and resources

Occasional emails about upcoming offerings such as courses, workshops, and retreats

Course-specific communications related to your enrollment

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of any email. Please note that even if you unsubscribe from marketing emails, you may still receive important transactional emails related to courses you have purchased (such as access information or technical updates).

4. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information only in the following limited circumstances:

Service Providers:

We use trusted third-party service providers to help us operate our business:

System.io for course hosting and email delivery

Stripe for secure payment processing

Hover for email communications

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements:

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include:

Secure Socket Layer (SSL) encryption for data transmission

Secure payment processing through trusted third-party processors

Limited access to personal information by authorized personnel only

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to provide you with services, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

Course enrollment information is retained for as long as you have access to the course

Email subscriber information is retained until you unsubscribe

Payment and transaction records are retained for 7 years for accounting and legal purposes

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.

Correction: You can request that we correct inaccurate or incomplete information.

Deletion: You can request that we delete your personal information, subject to certain legal exceptions (such as transaction records we are required to retain).

Unsubscribe: You can unsubscribe from marketing emails at any time using the unsubscribe link in any email.

Opt-Out of Data Collection: You can disable cookies in your browser settings, though this may affect your ability to use certain features of our website.

To exercise any of these rights, please contact us at jennifer@thelotusplace.com.

8. Cookies and Tracking Technologies

Our website and course platform may use cookies and similar tracking technologies to improve your experience and analyze site usage. Cookies are small data files stored on your device. You can control cookie settings through your browser, but disabling cookies may limit your ability to use certain features.

9. Third-Party Links

Our website or course materials may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our courses and services are intended for adults 18 years of age and older. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have collected information from a child under 18, please contact us immediately so we can delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

The Lotus Place

Email: jennifer@thelotusplace.com

Website: www.thelotusplace.com

We will respond to your inquiry within a reasonable timeframe.